Shipping & Returns

Processing Time

It takes time to process unlock codes and the average turnaround time is 24 hours. The 24 hours is NOT a guarantee but this is the time you can set your expectation on based on our experience. Some unlock codes may take longer and will be stated in item descriptions. Please read carefully or inquire if you're not clear.


All unlock codes will be delivered via email to your email address. Please make sure your email address is correct. The email may also go into your spam/junk folder. Please monitor your spam/junk box for any email from us.

You can also log onto our web site to view your order status and unlock code.


All unlock codes are guaranteed to work. In the case that your unlock code is not found, you will be refunded the full payment.

If you claim that your unlock code does not work, please provide a video proof showing your phone's IMEI as well as your unlocking steps to ensure it was entered properly.

You must submit your refund request within 30 days of purchase.
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